August 2026 July 2026

Account and billing

Setting up your company and activating a subscription on Andri Inviting team members in Andri Filling the company knowledge base Understanding credit usage Why do I receive my invoice after the payment is collected? How do I cancel my subscription? Update your billing email address Change language in Andri Which email address can I use to create an Andri account? Understanding support credits and the Support role Buying extra credits

Getting started

Creating your first case Viewing your cases Uploading files to your case Searching case law Emailing files to your case Safety and security Using the dislike button to give feedback Viewing transcripts of audio files Setting your author name for track changes Changing track change colors in Word Connect SharePoint, OneDrive and Google Drive Install and use Andri for Word

Case Management

Document Generation

Can I try Andri for free? Company knowledge base vs. case knowledge base Which file types can I upload to the case knowledge base in Andri AI? Where can I view my invoices? How to contact us Can I get a demo? Which countries do you operate in? Which areas of law can I work with in Andri? Do you have video tutorials? How can I export my case data? Which integrations are available for document transfer? How do I delete a case from my overview?

Troubleshooting

My document is stuck on 'uploading' Not receiving verification code or invite Why is the text in my document incorrect or unreadable? How to add allowed email addresses Unauthorized sender error (email) Andri can make mistakes Cannot connect a personal Microsoft account to Microsoft 365 Andri for Word does not appear or does not work

Prompting & Commands

Webinar: Using templates and Actions to generate documents

Lock a case to prevent accidental deletion

Version 1.1

August 2, 2026 newimprovedfixed

Recording arrives, and documents open where you need them.

New

Record a meeting under the right case; Andri transcribes and summarises it, with a Live Activity on your lock screen while recording.
Documents and links open inside the app, and PDFs jump to the exact page referenced.
When Andri needs input to continue, it asks you directly in chat and you answer with one tap.

Improved

Rebuilt settings.
Smoother chat.

Fixed

Responses stop the moment you tap stop.

On this page

New
Improved
Fixed