Understanding credit usage
Credits are the unit we use to measure AI usage in Andri. Every message you send, every document Andri analyses and every draft it writes draws credits from your firm's monthly allowance.
Your monthly credit allowance
Your allowance depends on your plan and on how many billable seats your firm has.
Free plan: 1,500 credits per month, and five times that (7,500 credits) in your first month.
Business: 120,000 credits per month for each Admin or Member seat. A yearly subscription gets the same 120,000 credits per seat per month: the allowance resets on your monthly anniversary and nothing carries over from one month to the next.
Enterprise: the same 120,000 credits per seat, unless we have agreed something different with your firm.
The allowance is one firm-wide pool, so everyone with a seat draws from the same balance. Support-role members have no seat allowance; their work is funded by support credits instead.
What uses credits
Credits pay for AI work, not for storing files or reading what is already in a matter. Chat messages, document analysis, drafts, reviews, simulations, workflow runs, email handling and assignments all consume credits.
How many credits a request uses depends on the work involved. A short question costs a fraction of what a long research task across a large matter costs.
Track your usage
Open Usage in your company settings to see the credits consumed in the current billing cycle, broken down by member and by matter.
We notify admins when the firm passes 25%, 50%, 75%, 90% and 95% of its allowance, once per level per billing cycle.
Your allowance resets at the start of each billing cycle, which may not align with the calendar month. If you subscribed on the 15th, your credits reset on the 15th of each month.
When your allowance runs out
Chat stops until the next billing cycle or until an admin adds credits. Everything already in Andri stays readable.
Andri shows a Monthly limit reached dialog at that point. An admin picks an amount there and continues to payment; everyone else is asked to contact an admin. A purchase is between 10 and 100 in your firm's billing currency, and the dialog shows how many credits that buys before you pay.
Pay by card, or by iDEAL if your firm is billed in euros. We issue a VAT invoice for the purchase, and the credits are available as soon as the payment clears.
Top-up credits apply to the current monthly credit period and are only drawn on once the plan allowance is spent. They expire at the end of that period, which on a yearly subscription is your next monthly anniversary rather than the annual renewal. Adding a billable seat raises the allowance itself by another 120,000 credits per month.